Returns & Exchanges

At Sanitas, we want you to be completely satisfied with your skincare journey. If a product isn't the right fit for your skin, we offer a 30-day return window for all items in their original condition.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Prepare the Package

  Securely pack the products in their original packaging to ensure they are protected during transit back to our facility.

• 4.
  Receive Your Refund

  After we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.